Effective Date: February 2nd, 2025.

Introduction
Western Chandlers Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.westernchandlers.com, and interact with our services. By accessing our site, you consent to the practices described in this policy.

1. Information We Collect

• Personal Information: When you interact with our website (e.g., register for an account, subscribe to our newsletter, or make a purchase), we may collect personally identifiable information such as your name, email address, phone number, shipping and billing addresses, and payment details.
• Usage Data: We automatically collect information regarding your interaction with our website. This may include your IP address, browser type, pages visited, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Provide customer support and respond to your inquiries.
• Send you updates, newsletters, and marketing communications (you may opt out at any time).
• Analyze website usage and improve our services.
• Ensure the security and integrity of our website and business operations.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent except in the following cases:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, or conducting business operations. These vendors are contractually obligated to maintain the confidentiality and security of your data.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the continuing obligations of confidentiality.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing of your personal information.
• Withdraw your consent where applicable.

To exercise these rights, please contact us via our contact page.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically.